In order to effectively and
ethically use social media technologies in organisations there is a need to
have policies and guidelines in place to safeguard both employees and customers. Bryson (2007, p.125) also points out privacy
concerns are an issue and such policies are a way of protecting privacy
and commercial confidentiality. Policies can also reinforce our awareness of
issues such as copyright and crediting sources, which are and always have been
important issues for Librarians. Chan & Ngian (2008), make the important
point that such policies need to stipulate, “Intellectual property laws,
creative common licences and open sources to be able to facilitate use, copy
and remix” (p.10). With information so easily shared knowledge of
rights and responsibilities, both personally and in terms of our organisations
becomes essential.
Bryson, J.(2007). Managing Information Services: a
transformational approach. Retrieved from Ebook Library.
Chan Ping, W.,
& Ngian Lek, C. (2008). Back to the Future: Augmenting Competencies for
Library 2.0. Singapore Journal of Library & Information Management, 371-12.
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